M100 Electric Mountain Bike

Name: M100 Electric Mountain Bike
Brand: Eskute UK
SKU: ES-275-BK-CM-UK
Price: 569.0 GBP
Availability: InStock
Rating: 4.8 (20 reviews)

M100 Electric Mountain Bike

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Motor

Hub Motor 250W, 50NM

Battery

Removable battery 375Wh

Max Battery Range

35 miles

M100 Electric Mountain Bike

Recommended Height

5'5" ~ 6'2"

Color

Black

White

Silvery

£569.00 £899.00

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Shipping

1. COSTS & DESTINATIONS

Destinations	Cost	Time of Arrival	From
UK	Free	3-5 Business Days	UK Warehouse
Other European Countries	Free	5-8 Business Days	Poland Warehouse

Note:

1. Shipment to outside Europe is NOT available at the moment.

2. Selling Price is VAT included.

3. Customers do NOT need to pay import duty.

4. Carrier: Ttuffnells

2. DELIVERY PERIODS

We try to send your orders within 2 business days. After your order has been shipped, a shipping confirmation will be sent to your e-mail address. We cannot provide additional shipping information or documentation for third party shipping. All expected delivery dates given by ESKUTE are based on estimates. Any changes made by the customer after the product has been shipped, including but not limited to changing the address, deferring an order, or updating shipping preferences/preferences, will result in the abandonment of the option for replacements and/or refunds if problems occur.

3. CHANGE OF DELIVERY ADDRESS

NO FEE for changing the delivery address BEFORE we provide you with the tracking number. £35 for changing the delivery address if the logistics information shows during transport. £70 will be charged if the package has already been successfully delivered to the original address.

4. ORDER TRACKING

If you have already registered on Eskute.co.uk, you can track your order, shipping and processing information in your account. If you have not registered on our website, you can track them here using tracking number. For more shipping information, please email us at support.uk@eskute.com. We will respond to you within 24 hours.

5. LOST PACKAGE:

Eskute is responsible for your order delivery. A delivery exception is when a package is temporarily stalled in transit for an unforeseen reason. Even with the most reliable eCommerce order tracking, a lot can happen to a package while it’s in transit. If the tracking info is not updated for more than 3 days or even longer. Please kindly be patient and wait for the delivery. Eskute will always check and push for you. If you don't receive your order within 3 weeks after receiving your shipping confirmation email, then the parcel is considered lost during the transition. Eskute will bear the loss and offer you a full refund. You can reject the parcel if the parcel is finally showing up. Eskute ensures that the customer experience is always a priority.

Shipping Time: En Stock. Free shipping within 3-5 business days.

Return

RETURN & REFUND POLICY

FOR NON-QUALITY ISSUES

If you are not happy with your purchase with valid reasons (exclude a change of mind), contact our customer service by email within 15 days of receiving the product for a return and refund.

Guidelines for a return:

If you haven't received the shipping notification, you can cancel or modify this order by contacting our customer service by email. Our customer service will help you cancel or modify the order within 24H after receiving your email.
If you have received the shipping notification, please note that we CANNOT cancel or modify orders anymore. You can refuse the parcel when dispatch to your house, but we need to deduct the shipping fee(GBP100-150)or you may either keep it or contact us to return for a refund.
Do not return or drop off the parcel by yourself through the sender's address. Any product returned without acceptance will not be refunded.
Please email us within 15days after receiving your Eskute delivery if you warrant a return.
Please state the issue you are facing in the email.
Please wait for a reply from our lovely Eskute team, typically within 24 hours.
Meanwhile, please store the Eskute Delivery box in a cool and dry place to prevent it from getting damaged.
Once approved, a mailing address and instructions will be sent through email to the inbox you ordered an Eskute.
Read the "Acceptable Conditions for a Return"

Acceptable Conditions for a Return

Within 15 days after receiving your Eskute bike
For a full refund,the bike must be unused, free of dirt, dust, and other fragrances, and in the same packaging and condition as you have received it. If the bike has been already used, we may need to deduct use fee and charge restocking fee(almost 10-20%)depending on the condition of th ebike.
Customers are responsible for the cost of the return/exchange if

Customer dislikes the product and returns it;
Other personal reason like "wrong size", "doesn't fit", "no longer needed/wanted" etc.
For return of personal reasons, the shipping fee is born by customer and will be deducted from the refund total.

FOR QUALITY ISSUES

Within 15 days of receipt, ESKUTE will bear all the cost of the return/exchange including shipment fee if

There is any major defect found with proof of evidence;
Either sent in the form of an image or video through your email to us.

Our warranty policy will be in effect upon the receipt of goods. If any minor defective, we will send the parts to customers for free and freight is born by Eskute. We will bear repair cost if the bike repaired by a local shop.
Over 30 days of receipt, only Warranty services will be provided. For minor defects that don’t affect biking safety, compensation may be offered instead of a return. Not provide full refund.
Please check our warranty.

Lost parcel:

HOW TO CONTACT

For any return or refund, please contact us at support.uk@eskute.com with following information:

Platform of the purchase, such as Amazon, Brand Store, etc. (If purchased on Amazon, Please also include the seller name on your order)

Order number/ID

The email and shipping address you used when placed order

Pictures/Short videos of the problems and a brief description of the problems

HOW WILL WE RESPOND

Please wait for a reply from our lovely Eskute team, typically within 24 hours.
Meanwhile, please store the Eskute Delivery box in a cool and dry place to prevent it from getting damaged.
Once approved, a mailing address and instructions will be sent through email to the inbox you ordered an Eskute.
We will arrange the exhange within 3 business days. The refund will be made within 2 business days to the customer original payment method.

REFUND DURATION

Refunds to credit/debit cards usually take 2-5 business days. However, it can take up to 30 days, depending on the card company involved. If you have paid with a PayPal balance, the money is refunded to your PayPal balance. Please contact Paypal or your credit/debit cards bank for more info about the return payment.

FREE returns within 15 days

VAT include

No additional fees

M100

In-depth information

Reliable and robust motor

Featuring a mighty 250W high performance motor and a 50Nm torque. Whether you're navigating city streets or tackling challenging terrain, our motors deliver a smooth, powerful ride every time.

Ride on Battery strong

Discover the unstoppable cruising with our high-capacity Lithium 36V, 10.4 Ah battery. effortlessly removable for recharging. This power source promises an impressive range of 35 Miles on a single charge.

Backlit Display and Extra Power on Tap

Easy-to-read display monitors your speed, pedal-assistant level, mileage, battery status, etc.

Reliable and robust motor

Featuring a mighty 250W high performance motor and a 50Nm torque. Whether you're navigating city streets or tackling challenging terrain, our motors deliver a smooth, powerful ride every time.

Ride on Battery strong

Backlit Display and Extra Power on Tap

Easy-to-read display monitors your speed, pedal-assistant level, mileage, battery status, etc.

Ride Into a Greener Future

Battery Switch

Please note that in order to better protect the battery and prolong the life of the battery, we have designed the battery switch, please pay attention to open the battery switch when using the bike.

Front suspension

With the comfortable front MTB suspension and durable mechanical disc brakes, you can effectively stop under all conditions with a breaking distance of 100mm.

SHIMANO 7-speed Gears

Enjoy versatile riding with 7-speed gears, ideal for city and trail exploration. Effortlessly shift for optimal performance and versatility.

LCD Display

The LCD digital panel displays real-time feedback on important information such as battery life, distance and Pedal Assist level.

LED Headlight

Front and rear lights ensure safety by illuminating the path ahead and making you visible from behind in low-light conditions. Reflectors all around for maximum visibility in the dark.

27.5" * 1.95" Tires

The tyres have good grip, making you safer and more secure when riding in the countryside or on mountain roads. Whether on gravel, soft ground, or asphalt, ride with speed and safety on all paths using high-quality.

Disc Brakes

Whether you're cruising down steep hills or navigating busy streets, our mechanical disc brakes ensure that you can stop on a dime and stay in complete control at all times.

Saddle

Experience unparalleled comfort on your vintage-style ebike with our luxurious comfort saddle. Improve your comfort for longer rides.

What's in your box?

· ESKUTE M100
· Tool Box
· Charger
· Battery Key

Top Speed	15.5mph(*The motor will stop giving assist at the stated top speed. You can still ride beyond the stated top speed with pure muscle power.)
Range	Up to 35 miles on Pedal Assist
Weight Capacity	125 KG
Recommended Rider Heights	5'5"- 6'2"

Motor	250W, 36V Brushless Rear Hub Motor, 42NM
Battery	Removable Lithium-ion 36V, 10.4Ah (375Wh)
Charger	42V 2Amp, 5-6 Hour Charging
Sensor	Speed Sensor
Throttle	No Throttle included
Pedal Assist	5 Levels
Display	Smart LED Display
Lights	Standard Eskute LED headlight

Frame	Carbon Steel
Front Fork	Suspension Fork with 100mm travel, with lockout
Brake	Mechanical Disc Brakes, 160mm Rotors
Tires	27.5" x 1.95"
Rims	Single Wall Aluminum 36h Front & Rear
Crankset	170mm w/ 44 T
Shift lever	SHIMANO 7 Speed
Pedals	9/16' Alloy Platform
Chain	7 Speed
Total Bike Weight	52lbs
Battery Weight	6lbs 3oz
Package Weight	69lbs

M100 is not recommended for frequent riding in the rain, especially during heavy rainfall.
If you must ride in the rain, please take the following steps to protect your bike and prevent damage to the battery:

-1.Remove the battery and allow the moisture to air dry.
-2.Clean and wipe dry the battery base to ensure it remains dry.
-3.Reinstall the battery only after both the battery and the battery base areas are completely dry.
Additionally, it is best to store your e-bike in a dry indoor environment. Long-term exposure to a damp outdoor environment can lead to oxidation of the battery mount, which may affect the lifespan of your e-bike.

Warning:
If you do not remove and clean the battery after riding in the rain, moisture can accumulate in the battery mount, which may cause oxidation of the battery terminals. This could result in permanent damage to the battery.

Disclaimer:
Battery issues caused by improper cleaning after riding in the rain or by frequent rain exposure are not covered under the ESKUTE battery warranty.
ESKUTE reserves the right to the final interpretation of this policy.
Thank you for your understanding and cooperation.

During the one-year warranty period, if the battery is found to be defective, it will be replaced at no charge to you. After the warranty period or if you need additional batteries, they can be purchased at Eskute

Not charging for 3 months will lead to battery damage, and the customer will be responsible for any damage to the battery caused by not charging for a long time. In order to keep the battery longer life, please keep charging at least once a half month.

Yes, for sure.

It can run around up to 60 KM on Pedal Assist ,Of course, the range for a single battery charge can vary greatly depending on conditions such as the combined weight of the rider and ebike, wind resistance, tyre pressure and tread profile, terrain and elevation changes, road or trail surface, outdoor temperature, maintenance of the E-Bike and the condition of the battery.