Before Purchase

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Before Purchase

Where is your company located?

Eskute CEO Alan is from China and has a factory in Poland. All bikes are made in Poland factory and with warehouse in Poland and United Kingdom. So no import duty is needed for our customers ...

How fast does the Eskute Wayfarer / Eskute Voyager go?

The max speed is 25km/h or 15.5mph as current laws restrict e-bikes to 15km/h – or 15.5mph – which means when you hit that speed, the engine will cut out.

Does the bike come mostly assembled?

Does the bike come mostly assembled? I'm a novice and is it easy to assemble? Welcome to Eskute Bike Community! Your bike will arrive mostly assembled. You only need to assemble the front...

Does my height fit the Eskute Wayfarer / Eskute Voyager?

The seat is adjustable. The recommended height is from 160-200cm tall — 5'3" to 6'7".


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Can I pay by installment?

If you have PayPal, you might be able to pay via Paypal Credit, While it all depends on the credit of your Paypal account. There might be an option to buy in installments if you are legit whe...

Why the payment failed?

If you pay by credit card, your payment could be somehow denied at the checkout by our system in defense against possible credit card fraud. It's a good idea to call your credit card company or b...

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